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Commonly Asked Questions About Teletherapy
Dancing in the Rain is proud to offer online therapy services in New Jersey. Online therapy can go by various names- telehealth, teletherapy, telepsychology, telemedicine, etc, but the goal is all the same. While therapists have been providing some form of remote therapy for quite some time, it is now the norm to incorporate technology into traditional counseling sessions. This includes video sessions where you and your therapist can see and hear one another live without being in the same location. This might seem uncomfortable at first, especially if you are making this transition due to unexpected circumstances, but most clients enjoy the flexibility and ease of being in the comfort of their own homes. You still may have questions about Telehealth, so at Dancing in the Rain Counseling Services, we would like to answer some common questions about online therapy.
Q: What is Online Therapy, Telehealth, Telemedicine, or Teletherapy?
A: Mental health care diagnosis, consultation, treatment, and education using interactive audio, video, and/or data communications.
Q: How private is Telehealth?
A: We take HIPAA and privacy very seriously. Indeed, we use a secure HIPAA-compliant interface for telehealth sessions. We make sure you have your own personal privacy too. We confirm you are in a private space with your own computer and internet connection for the session. Furthermore, we ask that you don’t use your employer’s computer or public internet. As therapists, we too, will be in complete privacy on our end utilizing secure HIPPA approved video conferencing software.
Q: What is the cost? Is it covered by insurance?
A: Telehealth sessions are billed at the same rate as in-person sessions. Some insurance plans provide the same coverage for telehealth as they do for in-person mental health services. Others do not. Check with your insurance carrier for more details.
Q: What are reasons to use it?
A: Telehealth is idea for clients that have a lot going on that does not allow them to come into an office setting. It allows people access to Mental Health Services without the added time of coming into an office or having to take off of work. Others find it more comfortable and convenient when they can be in their homes or on the go.
Q: Are there any risks to telehealth?
A: There is the possibility of disruption of services. Because telehealth is through online communication it relies on a connection to the internet. If this connection were disrupted, particularly when you are having a vulnerable or emotional disclosure, it could feel jarring. However in these circumstances we will have a plan to quickly reconnect with one another and continue. Your therapist can answer any questions you may have about troubleshooting.
Q: I’m use to in-person therapy. Is it going to be as good as in-person therapy?
A: As with any type of therapy, there are differences in experiences. While it may not feel the same at first, you will notice talking to your therapist online can feel quite similar to face-to-face. You see one another and can hear one another. Ever talk to a friend on FaceTime and feel like you are spending time with them? In this digital age, video conferencing is frequently replacing in-person gatherings. In addition, you may find that being surrounded by the environment of your choosing allows for a different experience of comfort and openness.
A: Telehealth is idea for clients that have a lot going on that does not allow them to come into an office setting. It allows people access to Mental Health Services without the added time of coming into an office or having to take off of work. Others find it more comfortable and convenientopportunity by breaking down barriers that might get in the way of meeting face-to-face